Effective Date: July 26, 2025
Entity Type: Organization
Name: Artiviesta
Contact: marko.miholicc@gmail.com, (064) 332-1233
Website: https://artiviesta.com
Address: 451 Wall Street, London, UK
Artiviesta, a solo-owned artisan business based in London, UK, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://artiviesta.com, purchase our handmade wooden lamps, or interact with our services. We comply with UK GDPR, EU GDPR, and other applicable data protection laws to ensure transparency and trust.
Information We Collect
- Personal Information: Name, email address (e.g., when you contact marko.miholicc@gmail.com), shipping address, and payment details (processed via secure third-party providers like PayPal or Stripe) when you make a purchase.
- Non-Personal Information: Browsing data (e.g., IP address, browser type, pages visited) collected via cookies and analytics tools to improve user experience.
- Customer Interactions: Order history, preferences (e.g., Handmade Wooden Cat Lamps), and communications for customer support or returns.
How We Use Your Information
- To process and fulfill orders, including shipping handmade wooden lamps to the USA, UK, Europe, and globally.
- To communicate about your order, returns, or inquiries via email or phone ((064) 332-1233).
- To improve our website and services through analytics (e.g., Google Analytics) and personalize your experience.
- To comply with legal obligations, such as tax reporting or fraud prevention.
How We Protect Your Information
- We use secure, encrypted payment processors to handle transactions.
- Personal data is stored on secure servers with access limited to Marko Miholić, the sole operator.
- We do not sell, rent, or share your personal information with third parties, except for order fulfillment (e.g., shipping partners) or legal compliance.
Cookies and Tracking
- We use cookies to enhance site functionality, track performance, and analyze traffic. You can manage cookie preferences via your browser or our consent banner.
- Analytics tools (e.g., Google Analytics) collect anonymized data to optimize user experience and SEO performance for terms like “handmade wooden lamps” or “eco-friendly night lights.”
Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications (if applicable).
- Request data portability or restrict processing.
Contact marko.miholicc@gmail.com to exercise these rights.
Third-Party Services
- Payment processors (e.g., PayPal, Stripe) handle payment data securely and have their own privacy policies.
- Shipping partners receive necessary delivery information (name, address) to fulfill orders.
- Our website may include links to third-party sites (e.g., Etsy); we are not responsible for their privacy practices.
Data Retention
We retain personal information only as long as necessary for order fulfillment, customer support, or legal compliance (typically 6 years for tax purposes). Non-personal data may be retained longer for analytics.
Updates to This Policy
We may update this Privacy Policy to reflect legal or operational changes. The latest version will be posted on https://artiviesta.com with the effective date updated.
Contact Us
For questions or concerns about your privacy, contact:
- Email: marko.miholicc@gmail.com
- Phone: (064) 332-1233
- Address: 451 Wall Street, London, UK